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Let's Talk Computers | September 15, 2007
AppDev
Interview – SQL Server 2005 Business Intelligence

Listen to the interview online

Complete Transcript of Craig Jensen -  Martin Schaeferle
Host - Alan Ashendorf


Alan:  If you are going to be working with Microsoft SQL Server, you are going to need the right tools. To have the right tools, you must have the right training.  Our guests, today, are Craig Jensen, CEO & President and Martin Schaeferle, Vice President of Product Development with AppDev. Welcome back to Let’s Talk Computers, guys.

Craig:  Thank you for having us. 

Alan:  Martin, why is training for Microsoft SQL Server so important?  Is SQL Server that complex?  

Martin:  SQL Server has grown over the years and has become more and more complex because of new business needs the companies have. One of the fastest growing areas of SQL Server right now is called Business Intelligence.  Business Intelligence stems around a common business challenge: How do I get the right information to the right people at the right time? SQL Server has historically been a great tool for collecting data –- indexing data and presenting data, but businesses are finding now it’s very difficult to really get at information quickly or to organize information in such a way that it’s easy for company employees to get information from it. 

Alan:  Just setting up SQL Server is not the hard part; it’s managing or the analysis that you have to do with Microsoft SQL Server; the reporting that you have to learn how to use. Those all take training or you will just be "flying blind”, won’t you?

Martin:  Exactly.  It’s quite overwhelming, the first time you jump into SQL Server; there’s a lot of information and it’s not just a repository for data anymore.  

Some of the new technologies that go into the Business Intelligence include: Integration Services – SSIS; Reporting Services– SSRS; and Analysis Services – SSAS. 

Alan:  Any time that Microsoft comes out with a new version of SQL Server, they throw in all these new buzz words that you have to learn and each one of them is complicated beyond belief; if you don’t get it right.  And you have a suite of products, SQL Server 2005 Business Intelligence Learning Suite that helps us get past this first learning curve, don’t you?

Craig:  We have SQL Server training for the main SQL Server 2005 product and also we have a course in each of the Business Intelligence areas of Reporting Services, Analysis Services, and Integration Services.  Each one of them includes eight sessions, between 9 and 12 hours of media run time and a course book of 500-plus pages.  The courseware is thorough. It is easy to follow your way through it. 

We try to make the learning experience very effective for the developers.  As Marty said, the real key is to get our training to the right people at the right time. We have really phrased our training as “just-in-time training”, where somebody that has a question can go right to a module and learn it -- or he or she can take the entire course from start to finish. 

Alan:  Marty, why are the Microsoft SQL Server Business Intelligence tools so great for developers and how do you work with them?

Martin:  To answer that first, let me kind of break it up into the three components. We Start with SSIS or Integration Services. One of the key challenges in businesses is dealing with all of the information that a company organizes.  That’s not limited just SQL Server. Perhaps another database like Oracle or Access, maybe they are in flat-files or XML even Microsoft Excel files. All that information is important. 

SSIS is a set of tools that a developer can use that very efficiently pulls all of that information; converts it if necessary into whatever the data warehouse needs it in and then imports it and organizes it within SQL Server.  Kind of the first piece at getting at the wealth of data exists within a business.

The next tool is SSAS, or Analysis Services. Once we have all this information, how do we organize into a way that we can actually get relative information out of it? 

One of problems with databases, historically in their typical format of rows and columns, it’s very difficult to create relations between tables and it’s also difficult to actually get performance, so that you can collect from various sources, quickly so the information doesn’t become stale by the time you receive it. 

And so, SSAS is a set of services and API’s that allows developers to take all this information and through the use of algorithms, put it into a format that is very easy for business users and non-technical people to actually get a it and create queries and also provides the performance so they can get information, aggregate it quickly and efficiently for them.

Alan:  And you cover things in the Analysis course, like data mining – why it’s so important; online analytical processing. You go into the meat and potatoes of what SQL Server Analytical Services are.

Martin:  And we really have a “watch and learn “ model in or training.  When you watch our training, you will see a developer working with these tools.  You watch it on the screen; you see them interact with SQL Server, interact with the Analysis Services, so you can watch them build these OLAP cubes and ways of viewing information; watch them create the end result.  They use real-world business scenarios within the samples, so as a student, watching these instructional videos - you can actually see the process from start to finish, (and you’re not kind of left like in a book or perhaps other means), where you’re not quite sure exactly what they’re describing. It is very good information. 

Alan:  And then, of course, you have the Reporting Services. And the Reporting Services – how does that help people?

Martin:  Reporting Services is the great enhancement to SQL Server.  It’s something that Microsoft introduced shortly after 2000 came out.  But it was answering the needs of developers, which was, “How do I get this information in format that business users can use?”  They just can’t get a page with a bunch of raw data on it; they need it put together either through pie charts or bar charts, plus they also want to empower their business users so they can do their own filtering and their own sorting, their own analysis on the data, without needing to bring in a developer. 

SSRS or SQL Reporting Services is a powerful set of API's, giving a developer to create reporting templates or reporting models that then, regular business users can use and they can then enhance or they can manipulate the information, without the need of a developer. 

A fully web-based solution, it also provides, right of the box, the ability to take these reports and render them as HTML or PDF, Excel, flat-files, it’s a very powerful tool.

Alan:  You can go away to a school and you can learn how to use Microsoft SQL Server or you can do it on your own time.  And this is where your course really shines, because we can do it any time; anywhere we want to do it. 

Craig:  Our training really is put together as “just-in-time” Learning.  Some one can take a look at the course as an introductory developer and take it from beginning to end or they can specifically go into a topic – look at that topic and learn what they need to know, then. 

It really is like an instructor-led training class on your monitor.  You have an expert that is walking you through demonstrations; you can practice what you have seen by doing Labs; and then you can take exams to take a look at how you have done within that area.

The other real advantage of our training materials is our course books.  With each course, we have a comprehensive course book that, if someone learns best by reading, they can utilize that; if some one learns by watching it on the screen, they can do that. 

Alan:  How many CD’s or DVD’s do you get with your typical course of Business Intelligence? 

Craig:  With each of the Business Intelligence courses that we have, if you are purchasing it on CD’s, there’s 8 CD’s.  If you would like it on a DVD, it’s on one DVD. Total training time -- materials including the labs, the run-time, the exam -- is in excess of 27 hours for each one of the courses. So, they are very comprehensive courses.

Alan:  The beautiful part about it is that you can take these any time that you want.  If you start training at school and you have to miss a day – because life happens – then you get far behind and it’s hard to catch up, especially on a subject that is so detailed such as Microsoft SQL Server – you can go back and you can review any time that you want to. 

What kind of statistics do you have so far on people that like the just-in-time training?

Craig:  We have 100% money back guarantee with our all of our courses and we have really found that people look at our coursesas just-in-time training.  We have won many awards by readers of magazines.  We really strive to put out the highest quality product that we can.

Alan:  To me, the trainer makes a lot of difference.  Have they been in the trenches or are they just a talking head?

Martin:  The trainers for SQL BI Suite are individually chosen as experts within that particular technology.  So, you will see in our suites, there are actually 3 different presenters that do these series.

Paul Litwin is the presenter in the SSRS.  He is very well known in the Reporting Services area.  He speaks on them at industry conferences and also works directly with Microsoft as a tester and White Paper Article writer. 

Lynn Langit who did our SSAS Course.  She was one of the internal trainers within Microsoft that actually teaches SSAS to Microsoft employees.

Chris Randall who did our SSIS course.  He runs a successful consulting company and does a lot of integration consulting work; he works with very large companies in setting up systems and was originally with Lynn Langit. 

It is very important that the instructor that you get be someone that’s a practicing developer; someone that’s been in the trenches; someone that knows kind of the “pain points” that you run into.  To have that person present and to walk you through it is very powerful.  You are kind of working one-on-one with some one who is very successful in that particular technology.

Alan:  I’ve been reviewing the AppDev training courses for years and one of the things that I really appreciate is the lab sessions.  Because, yes, you get all the training and all the knowledge, but working with the lab sessions, when I get finished, I have something that I can use over and over again in my business and it’s something that you can’t get anywhere else. 

Martin:  Exactly.  All of the files that the instructor uses during the presentation, you have access to; also at the end of each chapter within the course, there are hands-on labs.  So, you can actually perform what you just saw while you were watching the instructor.  By going through it step-by-step, so you even get some kind of handholding, early on.  You can walk through these labs; they guide you through it; you get a tactile experience with them.  You get all the files that go with those, as well.

The labs are a very important piece.  It is very rare that you find those in any other training series.  They are also great for reference material.  Even today, I find myself going back to courses that are 2-3-4 years old, just to get at labs and think, “Hey, remember we did this or I remember working with this technology.”  You pull it out, you run through and it all comes back and you are on your way. 

Alan:  And of course, you can get each of these courses separately.  What are we looking at as far as the price?

Craig:  You can get each of them separately.  Each of the BI Courses has a suggested retail of $1,295.00.  You can buy it individually or we have packaged them together in a suite.  If you buy all three of them – your cost is $2,995.00.

If you are a large shop with many developers, a good way to do it is through our KSource Online Learning, which is a tool that delivers the learning via media server.  That can be installed behind your firewall or hosted over the Internet.  That can be used for anywhere from 10 developers up to hundreds or thousands of developers. 

Alan:  To will find information about your great training suites and courses, where would they go? 

Craig:  There are a couple of ways you can go to take a look further at our award-winning products.  One is to call of our Sales Executives at 1-800-578-2062.  The other way is to go up on our website at http://wwww.appdev.com. 

Alan:  Craig and Marty, again, it’s been our pleasure to have you as our guests on Let’s Talk Computers and we look forward to having you back on the air again, real soon.

Craig:  Thank you for having us. 

Martin:  Thanks, Alan.


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