Jan Fransen has been working to educate people in the best ways to use Microsoft products for more than 15 years. She's written both data-based and document-based applications for large and small companies, and has helped hundreds of Office users and developers get started on the right foot through public and onsite training classes. As a writer, Jan has developed training courseware, contributed to books on Microsoft Office, written white papers for publication on MSDN, and created samples designed to help developers get up to speed quickly on new Microsoft products and features.